Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2016-2017 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The UWMC General Internal Medicine Clinic has an outstanding opportunity for a full-time MEDICAL ASSISTANT. Medical Assistants in the General Internal Medicine Center perform duties to assist our healthcare professionals in the examination and treatment of patients and family: conduct basic diagnostic tests, provide patient care coordination and education, and clinical/reception functions. They will also communicate with physicians and team members about patients' medical conditions, including symptoms and results of diagnostic tests, as well as follow-up as directed by the provider.
RESPONSIBILITIES: CLINIC FLOW ACTIVITIES
Prepare paperwork and medical record for clinic visit. Verify presence of medical records and diagnostic testing (lab work and images) prior to scheduled appointments, request existing records and x-rays as necessary
Prepare exam rooms for patient care, assuring that rooms are cleaned, organized and stocked before each patient visit
Properly identify patients prior to rooming, performing procedures, injections, etc.
Prepare patient for examination by the provider. Observe and document the patient’s physical and emotional condition and vital signs in the medical record, recognize and report symptoms of common medical illnesses to physician or nurse
Perform procedures including ear irrigation, dressing changes, immunization administration, bladder scans, basic laboratory examinations, venipuncture, and 12-lead electrocardiogram including, but not limited to, rhythm strips, pregnancy testing, and throat cultures, as ordered by provider. Notify RN of orders that cannot be done by medical assistant
Inform provider of test results. Follow clinic-specific procedures related to test follow-up and patient notification
Assist during patient examination and procedures performed by health care professionals; monitor patient condition following procedures
Monitor patient flow in clinic to assure efficient clinic operations
Assist other Medical Assistants as necessary
CLINIC SUPPORT ACTIVITIES
Provide basic telephone screening per clinic protocols and recognize emergent/urgent problems and direct to the nurse or physician
Schedule new and return appointments, consultations and procedures including ancillary appointments and procedures
Coordinate clerical patient care activities and/or specialized technical duties unique to the assigned clinic to ensure accurate and expedited patient check-in and discharge, including obtaining consents for care and referral information
Transport patients and lab specimens
Complete and submit billing documents in a timely manner, according to clinic policy
Maintain infection control standards, including hand hygiene and appropriate use of personal protective attire
Demonstrate proficiency in use of scheduling and electronic medical record systems
CUSTOMER SERVICE/TEAM BEHAVIORS
Warmly greet patients, families and staff
Appropriately direct patients and others to other departments across the medical center
Advocate for the patient/family by locating appropriate staff to address concerns
Promote and protect general safety for patients/families/friends and co-workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation
Act promptly and effectively during an emergency situation, according to established protocol
Maintain/improve own professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements
Maintain knowledge of clinic and hospital policies, procedures, protocols, and standards of practice and apply these in performing duties
Responsible for maintaining compliance re: TB testing, flu vaccine and respiratory mask fitting
Complete annual competencies
Promote and contribute to the development of team in both clinic and working relationships between the clinic and other departments/disciplines
Support development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities
Demonstrate an atmosphere/attitude of respect for human dignity and the uniqueness of each person encountered in the clinic setting
Demonstrate support for clinic and divisional policies and procedures
Participate in orientation of new staff and preceptorship of MA students
Perform related duties as assigned/required
REQUIREMENTS: Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board; OR equivalent education/experience.
Legal Requirement: Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.
ADDITIONAL REQUIREMENT: Valid BLS/CPR Card
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.