The American Brain Tumor Association is looking for someone like you. We are in search of a PROGRAM COORDINATOR
The Program Coordinator is responsible for supporting the Program Managers in providing comprehensive and unbiased services, consultation, resources, and educational programming to the brain tumor community. This includes people with brain tumors, their care partners, family members, and/or support sources throughout all phases of the brain tumor journey as well as healthcare providers and allied health professionals who are involved in treating people with brain tumors. The Program Coordinator’s primary focus will be on the ABTA monthly Webinars while supporting the Program Managers in Regional Meetings, National Conference, Healthcare Provider Conferences, and the CareLine. The ideal candidate for this role is someone with experience in event planning looking to advance his or her career by transitioning into a program manager role.
In the Program Coordinator position, you will:
Work under the supervision of the Director of Patient Services to develop evidence-based programming, participate in program planning and implementation utilizing a project management process, work with partnering organizations as indicated, and track program outcomes.
Coordinate programming of the ABTA monthly Webinar series, working cross-departmentally to ensure seamless delivery of this service. This includes:
Conducting needs assessments of constituency and strategizing to determine goals
Developing and implement evidence-based programming using a project management process
Measuring the impact of program outcomes through synthesizing and executing evaluation tools
Making the appropriate recommendations for improving and/or advancement of programming
Support the Program Manager, Outreach by coordinating the logistics of Regional, National & Healthcare Provider programs and events from conception to completion. This includes serving as the event planner leading up to the program and the day-of event coordinator in order to ensure a seamless and enjoyable experience for the target audience.
Support the Program Manager, Resources by responding to inquiries on ABTA’s CareLine and e-mail, providing professional guidance while serving as an organizational ambassador.
Connect patients, their care partners, and healthcare professionals, as appropriate, to assistive / care resources, support groups, and literature, either online or in print.
Participate in the development and implementation of a robust ABTA outreach plan to assist in furthering the ABTA mission and its messaging. This includes traveling, as indicated, to ABTA-hosted events across the USA, representing ABTA at select national meetings, conferences, expos, and other key events to assist in furthering the ABTA mission, and creating opportunities for expanding and providing enhanced visibility of the ABTA brand.
Nurture alliances with local and national agencies, organizations, companies, healthcare entities, whose programs and services are aligned and complementary to the ABTA mission and provide value to the ABTA and its constituency.
Work closely with Marketing and Communications to market ABTA programs, services, and resources.
Deliver educational workshops to the ABTA constituents, supporters, and the community at-large, as appropriate.
Submit monthly reports to the Director of Patient Services, or others as assigned.
Maintain consistent and reliable documentation of services in compliance with the ABTA and departmental standards (e.g., constituent tracking via Convio and Raiser’s Edge).
Other duties and responsibilities may be assigned at any time.
We are looking for the following in the Program Coordinator:
Bachelor’s degree or equivalent experience
Must have 3+ years of experience in event planning i.e. conferences, etc. and/or project management.
Detail Oriented with the ability to manage multiple priorities within tight deadlines.
Strong focus on customer satisfaction and overall customer experience.
Self-motivated and highly accountable.
Strong interpersonal communication, both written and verbal. Ability to build rapport quickly and have a strong passion for networking.
High proficiency in MS Office, including Word, Excel and PowerPoint.
Ability and willingness to work occasional evenings and/or weekends on an as-needed basis (e.g., travel to out-of-state conferences, ABTA events, etc.)
and would prefer:
Bachelor’s degree or equivalent experience in social work, human service administration, psychology, counseling, nursing or other related field.
Exposure to working in community social services and/or healthcare. Knowledge of community and healthcare resources and recognition of need for developing new resources and programs.
Knowledge of brain tumors and brain tumor-related care and support. Passion for serving those in the brain tumor community.
Demonstrated ability and willingness to serve on professional committees, attend staff meetings, attend in-services, and participate as a facilitator of in-services as requested by supervisor.
Experience using Raiser’s Edge and Convio.
Qualified candidates, please send your resume and cover letter by clicking the continue to application button.
Equal Opportunity Employer
The ABTA, inconformity with applicable laws, is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, age, religion, national origin, or disability.
Internal Number: 000379
About American Brain Tumor Association
Founded in 1973, the ABTA was the first national advocacy organization committed to funding brain tumor research and providing information and education on all tumor types and all age groups. For more than 40 years, we have been providing comprehensive resources that support the complex needs of brain tumor patients and caregivers, as well as the critical funding of research in the pursuit of breakthroughs in brain tumor diagnosis, treatment and care.