Position Overview: This position is a highly visible role that reports to the two Program Directors and supports all levels of the Graduate Programs from Program Director to students. The role entails overseeing the day-to-day front-line program operations, student outreach and support, budget tracking, event planning, and requires a strong attention to detail in order to collect data and update and produce various reports.
Primary Responsibility: Provide administrative support to the Graduate programs in School of Nursing at the MG H Institute of Health Professions including the Master of Science Nursing (MS)/ Direct Entry Program (DEN), Certificates of Advanced Study, and Doctorate of Nursing Practice (DNP) programs.
Day to Day • Maintain day to day management of Graduate Programs i n the School of Nursing • Administrative support for the Program Directors • Assist with problem-solving of student issues as they arise • Monitor Graduate program email account and responds to inquiries from prospective students • Monitor budget allotted to Graduate Programs. Prepare check requests and record program-related expenses and other supplies/books • Support Graduate Program faculty with projects as necessary • Communicate with faculty, staff and students about program-specific updates • Attend monthly enrollment and marketing meetings and provide data as needed. • Serve as program liaison to all other programs, departments, and external contacts
• Provide program data to prepare for various reports related to accreditation and nursing profession surveys such as the NLN report and HP reporting and marketing/PR • Assist with data collection regarding competing programs in the United States including curricula, costs, etc. • Monitor pre-requisite status for incoming students. • Prepare pre-matriculation files for incoming Master's and DNP students, which includes student documentation of Resume Release, Confidentiality & POI, Participation in learning activities, photo ID forms and receipt of Nursing Programs Policy Manual. • Maintain Advance Practice DEN, Master's, and DNP student files. • Run/ Distribute reports for School of Nursing team, leadership, and faculty. Respond to data requests and research atypical data pulled out of databases. • Provide expertise on Datatel/Colleague functionality and capabilities to School of Nursing. • Coordinate and Manage DEN and DNP advisor/advisee information in Datatel system • Provide technical support for School of Nursing, by troubleshooting all aspects of the computer and printing systems, as well as formatting and creating documents. • Prepare documentation required for completion of Massachusetts and out of state licensure requests and NCLEX application, certification requests and submits to Dean for review and signature • Processes Nurse Practitioner Certification applications and renewal • Assists with DEN, Master's, and DNP application process • Organizes and coordinates degree-eligibility documentation to Office of Enrollment Services in preparation for graduation • Format and maintain documents as necessary for the School of Nursing
Scheduling/ Event Management
• Independently coordinate all aspects of various ceremonies and events: including planning, working with vendors, invitations, programs, and budget • Prepare agenda for meetings, record meeting minutes prepare for distribution • Coordinate Admissions application review process • Coordinate scheduling semester courses and classrooms • Assist in recognition process for student award recipients • Schedule and support uniprofessional and interprofessional education learning activities for advanced practice courses in IPC and other sites. • Coordinate student meetings with Nursing Administration with other staff members
• Communicate with faculty, staff, and students about Graduate Program updates and information • Communicate with student cohorts re: licensure and other routine, timely information • Craft routine letters using template, e.g. CNA letters
• Provide staff support to the committees as assigned • Provide staff support for Sigma Theta Tau International Honor Society of Nursing Upsilon Lambda Chapter
• Provide administrative support to Dean, Associate and Assistant Deans, and faculty, including production of manuals, manuscripts, communication to faculty and students and presentation materials • Maintain positive public relations through the provision of expert assistance. Serves as a resource regarding program details and the Institute for prospective and current students and faculty • Coordinate, organize, and assist in the implementation of School-wide events throughout the academic year, including hosting visiting faculty, faculty retreats, luncheon for new faculty, faculty orientation, alumni events, open houses, and other events deemed necessary by the School of Nursing administration • Provide coverage for the Accelerated Bachelor of Science in Nursing (ASSN) program in the absence of their program support staff
• Perform other related duties incidental to the work described here
Qualifications Bachelor's degree preferred 1-3 years working in office environment Fa m i liarity with hi gher education preferr ed
Skills/Abilities/Competencies a)Administrative Skills Strong organizational skills Attention to detail Ability to interact effectively with administrative, faculty, and student constituents Ability to manage multiple simultaneous projects, set priorities, and delegate tasks when necessary Ability to manage multiple demands and respond professionally to complaints from assorted constituencies Proactive in developing/ updating systems as needed to meet administrator's needs b) Technical Skills Computer proficient, MS Office experience required Strong spelling and proofreading skills Familiar with stand office equipment; fax, copiers, multi-task telephone systems Display an ability and aptitude to work with and quickly learn different systems Strong demonstrated ability in use of internal system (i.e. Datatel) and other MS Office technical tools such as Excel, PowerPoint, and Access Effectively utilizes technology to analyze data and create reports as needed. Ability to communicate basic technical concepts to promote end user's understanding
c) Physical Capabilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform he essential functions. While performing the duties of this job the employee is regularly required to be mobile; use hands to finger, handle or feel objects, tools or controls; and communicate orally. Specific vision abilities required by job include close vision and the ability to adjust focus. Some travel is necessary in this position.
EEO Statement The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
Internal Number: 3084237-1435_1555052490
About MGH Institute of Health Professions
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).