Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Pediatric Neurology. The position is located at the Northwest Tower. This position is for the Medical School Campus.
The position is responsible for providing clinical assistance and supervision of operations staff in an effective and efficient manner to ensure quality care is provided and department clinical expectations are met for the following sites and teams:� Neuroscience Center (CAM), Neuro Diagnostic Center (Front Desk), and LL McMillan (Clinic Support).
PRIMARY DUTIES AND RESPONSIBILITIES:
Aligns with the Department of Neurology’s Mission, Vision, and Service Culture by demonstrating a high commitment to service excellence, professionalism, and quality through all interactions with faculty, staff, referring physicians, patients and their families.
Leads by example and provides assistance/coverage in all areas of the clinical setting to ensure safe/efficient care and everyday service excellence for the patients, families, providers and provider teams.����������������������������������������������������������������������������������������������������������������������������������������������������������������������
Act as a working supervisor to provide nursing support to include - phone triage/patient assessment, answers patient/physician questions, and determines the appropriate action.� Provides appropriate counsel and education to patients and their families regarding disease process and symptom management. This may include discussion regarding behavior management, communication tips/techniques, community resources, lab/clinical results, medication side effects and management thereof.� Act as a liaison by facilitating communication and coordination of care between patients, families and health care members.
Manages the continuous evaluation of employee performance for each area of responsibility. Address & resolve personnel issues. Maintains job descriptions and conduct annual performance evaluations. Responsible for hiring employees & orienting new staff. Organizes educational opportunities, regular staff meetings and in-services.� Monitor employee absences (i.e. illnesses) as well as receive and approve vacation requests. Determine appropriate clinical coverage/ employee shift changes.
Assists with developing, implementing and maintaining quality improvements and service excellence initiatives, and team building.� Assist with development and implementation of annual operational objectives and performance targets for clinical performance indicators.
Maintains required skills, competencies, compliances, and participates in educational programs, staff meetings, and in services such as CPR, as required.
Other duties as assigned.
Graduate of an accredited nursing program, plus a minimum of 2 years of related nursing experience
Current Missouri LPN or RN licensure in accordance with the Compact Act; Basic Life Support certification (Online BLS certifications, those without a skills assessment component are not sufficient to meet the BLS requirements.)
Ability to work very closely with physicians, clinical/nursing staff and administrative personnel.
Must be self-motivated, have very strong analytical, interpersonal, organizational and telephone/writing skills.
Ability to participate as a team member.
The hiring range for this position is $59,800 - $83,720 annually.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Med School HR website (medschoolhr.wustl.edu)
Internal Applicant Instruction:
This position is grade S27.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.